VA begins transition to simpler online sign-in experience for Veterans’ account access (2024)

FAQs

Why can't I log into my VA account? ›

First, try resetting the password for the account you use to sign in to VA.gov: Reset your password on the Login.gov website. Reset your password on the ID.me website.

With a Login.gov account, you'll be able to access your VA healthcare and benefits online in addition to a growing list of other federal government websites. Create a Login.gov account today and then use it to sign in to VA.gov.

To create a new account, go to our VA.gov sign-in page. Then select Create an account with Login.gov or Create an account with ID.me. If you try to create an account and you already have one, the sign-in service provider will tell you. You can then try to reset your email.

First, try resetting the password for the account you use to sign in to VA.gov: Reset your password on the Login.gov website. Reset your password on the ID.me website.

Has it been a while since you've last logged into the VA network? - Users must log into the VA Network every 30 days or your accounts will be disabled; call ESD at 855-673-4357, opt 2 to re-activate your accounts.

Sign in to VA.gov using your Login.gov or ID.me account. If the account you signed in with isn't verified yet, you'll find an alert that says Verify and register your account. Select the alert. We'll take you to your chosen sign-in partner's website (Login.gov or ID.me) to complete the process.

Unfortunately, your spouse cannot receive your VA disability compensation after you die. However, they may get a monthly allowance if they qualify for Dependency and Indemnity Compensation. If you lived in government housing, VA might also allow them to stay in residence for up to a year.

The 4 types of veterans are federally protected veterans (which includes disabled veterans, recently separated veterans, campaign badge veterans, and Armed Forces Service Medal veterans), retired veterans (which includes those who have served at least 20 years and those who are medically retired), combat veterans ( ...

If you're the spouse, surviving spouse, dependent child, or family caregiver of a Veteran or service member, you may qualify for health care benefits. In certain cases, you may also qualify for health care benefits due to a disability related to your Veteran's service. Find out if you qualify and how to apply.

Do I need a Login.gov account? ›

Login.gov is a secure sign in service used by the public to sign in to participating government agencies. Participating agencies will ask you to create a Login.gov account to securely access your information on their website or application.

Since each ID.me account is designed for use by an individual person, you may not share your account with anyone, including spouses or other family members.

You can change your address, phone number, or email address online from your VA.gov profile. Use the edit button that's next to the information you want to change.

The credential and supporting information presented to eBenefits was not sufficient for us to authorize access to the application. If this is your first time logging in to eBenefits with this credential, it is possible that your traits (name, address, date of birth, etc.) do not match what the VA has on record.

Sign in to check your claim, decision review, or appeal status. Sign in with your existing Login.gov, ID.me, DS Logon, or My HealtheVet account. If you don't have any of these accounts, you can create a free Login.gov or ID.me account now.

The credential and supporting information presented to eBenefits was not sufficient for us to authorize access to the application. If this is your first time logging in to eBenefits with this credential, it is possible that your traits (name, address, date of birth, etc.) do not match what the VA has on record.

HAND-OFF FAILED (70)

Application logon has failed. You may try again by clicking here. If you are receiving multiple failures, please verify your credential then visit the VA Help Desk site and select VA E-Authentication Project as the Topic.

To reset your forgotten DS Logon Premium account password, you will first need to prove your identity at the DS Access Center web site. After supplying your DoD Self-Service Logon username, you will be prompted to answer security questions which you previously set up.

Sell your home and pay off your loan

The simplest way to restore your VA entitlement is to sell your home and pay off your existing VA loan. You can also pay off the VA loan attached to the property and use your VA entitlement to buy a new primary residence.