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At Alight, the Vice President of HR Tech Teams is a strategic leader tasked with driving our impact and reach within the benefits administration, navigation, and leave management sectors. This role is vital for advancing Alight's strategic positioning and influence through expert engagement with leading broker firms and HR benefit panels.
Responsibilities
Strategic Broker Relationship Development:
- Establish and deepen strategic relationships with HR benefits teams and influential panels, ensuring a robust understanding of Alight's comprehensive benefits solutions.
- Lead educational initiatives and training for HR benefits groups, enabling them to effectively promote Alight's offerings and achieve mutual objectives.
- Spearhead the development of targeted messaging and engagement tools that highlight Alight's benefits expertise and competitive advantages in the industry.
- Direct impactful presentations and discussions at key broker events, promoting our leadership and expertise in the benefits sector.
- Solicit and integrate feedback from HR benefits engagements to refine product offerings, enhance marketing strategies, and steer the company's strategic focus.
Leadership in HR Benefits Engagement:
- Establish and deepen strategic relationships with HR benefits teams and influential panels, ensuring a robust understanding of Alight's comprehensive benefits solutions.
- Lead educational initiatives and training for HR benefits groups, enabling them to effectively promote Alight's offerings and achieve mutual objectives.
- Spearhead the development of targeted messaging and engagement tools that highlight Alight's benefits expertise and competitive advantages in the industry.
- Direct impactful presentations and discussions at key broker events, promoting our leadership and expertise in the benefits sector.
- Solicit and integrate feedback from HR benefits engagements to refine product offerings, enhance marketing strategies, and steer the company's strategic focus.
Advanced Escalation and Issue Resolution Management:
- Manage the resolution process for broker client issues, ensuring quick and effective solutions to maintain and enhance client satisfaction.
- Act as the escalation point for complex challenges, coordinating with internal teams to analyze issues and implement effective solutions.
- Develop and implement proactive strategies to mitigate potential disruptions, fostering an environment of continuous improvement and client focus.
Strategic Business Development and Growth:
- Manage the resolution process for broker client issues, ensuring quick and effective solutions to maintain and enhance client satisfaction.
- Act as the escalation point for complex challenges, coordinating with internal teams to analyze issues and implement effective solutions.
- Develop and implement proactive strategies to mitigate potential disruptions, fostering an environment of continuous improvement and client focus.
Requirements
- Bachelor's Degree or higher with over 5 years of experience in sales or distribution through brokers and consultants.
- Proven leadership experience with a history of managing teams and driving strategic goals.
- Extensive network across the US with key regional contacts and leaders.
- Demonstrated ability to discuss health solutions in a strategic, consultative manner.
- Entrepreneurial skills with a proven track record of developing strategies for new programs.
- Advanced communication and relationship management skills, capable of navigating and influencing complex organizational structures.
- Demonstrated strategic leadership abilities, with proven communication skills and effectiveness in internal and external collaborations.
The selected candidate will be expected to work remotely with regular travel (minimum 30%).
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
Diversity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum :
166,500 USD
Maximum :
264,300 USD
Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
